Last updated 28 September 2026
Privacy Policy
How Promote Consulting collects, uses and protects personal information when you use this website or get in touch with us.
1. Who we are
Promote Consulting (“Promote”, “we”, “us”) is a procurement and supply chain consultancy based in London, United Kingdom. We are the controller of the personal information described in this policy. If you have any questions about it, email hello@promote.consulting.
2. Information we collect
We collect only the information we need to respond to you and to run this website:
Enquiries. When you contact us through the form on our Contact page, we collect your first and last name, work email address, organisation, the topic you select and anything you write in your message.
Messages from our Insights page. When you use the form on our Insights page, we collect your name, email address and any message you include.
Website usage. When you browse the site, we collect limited technical information such as the pages you visit, your device and browser type, the site that referred you and an approximate location derived from your IP address. We use this in aggregate to understand how the site is used.
We do not ask for sensitive (special category) information. Please do not include it in your messages.
3. How we use your information
To respond to your enquiry or message and, where relevant, arrange a conversation with you.
To manage any working relationship that follows from your enquiry.
To maintain, secure and improve this website.
To comply with our legal and regulatory obligations.
4. Our lawful bases
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on:
Legitimate interests to respond to business enquiries and to operate and improve our website.
Consent for non-essential cookies and for any updates you ask to receive. You can withdraw your consent at any time.
Legal obligation where we are required by law to keep certain records.
5. Who we share it with
We do not sell your personal information. We share it only with service providers who help us run our business, such as our website platform (Framer), which hosts this site and processes form submissions, and our email and IT providers. They may use it only on our instructions. We may also disclose information where the law requires it or to protect our rights.
6. International transfers
Some of our service providers are based outside the UK. Where personal information is transferred abroad, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
7. How long we keep it
We keep personal information only for as long as we need it for the purposes described above. Enquiries that do not lead to further work are deleted once they are no longer needed. Where an enquiry leads to an engagement, we keep information in line with our record-keeping obligations.
8. Your rights
You have the right to:
access the personal information we hold about you;
ask us to correct information that is inaccurate or incomplete;
ask us to delete your information;
ask us to restrict, or object to, how we use your information;
receive your information in a portable format; and
withdraw your consent at any time, where we rely on it.
To exercise any of these rights, email hello@promote.consulting. We will respond within one month. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, although we would welcome the chance to address your concerns first.
9. Cookies
This website uses a small number of cookies and similar technologies. Essential cookies remember your cookie choices and keep the site working. Analytics help us understand how visitors use the site and are only used with your consent where the law requires it. You can change your choices at any time using the cookie settings icon at the bottom of each page, or through your browser settings.
10. Keeping your information secure
We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access. Our security practices are certified under the UK Government’s Cyber Essentials Plus scheme.
11. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page, together with the date it was last updated.
12. Contact us
Promote Consulting, London, United Kingdom. Email hello@promote.consulting.
